Return Policy

Sharesneakers does not accept any after-sales application that subjectively believes that the product is defective or of poor quality. If you have any question, can contact Customers Service firstly. Buy with confidence and enjoy a great shopping experience!

We will do our best to provide you 100% satisfaction. If you want to apply a return, please contact our customer service and informed of the reason for returning. All items sent back to us must be complete in the original condition with all tags and labels: unused, not worn, altered or washed, etc. 


If you want to return your items, pls contact us to get the shipping address.

And all items must stay in original status: unworn, unwashed, and with all tags attached.

---- Before you place an order, you need to confirm the color, size and style we offered, and if it is not the quality problems, return shipping costs are your responsibility.

---- Sharesneakers sent the correct size to you, but you feel is not fit, eturn shipping costs are your responsibility, so suggest you can contact Customers Service to check the CM of insole before shipping after you puchased.

---- If it is the quality problem or we ship mistaken version to you, please take photos of the item and send the pictures to us. We will take responsibility for the quality problem item.

----If your item is intercepted by customs, we will send it to you again. (But we will only resend it once)


No return or exchange under these situations:

2) We do not accept the returns of any item that has been used, damaged, engraved, or altered.

4) We do not accept items that are unauthorized, packaged incorrectly, or improperly insured. 

 We will only refund if we receive the sneakers that meet the above return conditions.

We will appreciate your cooperation and trust.

We will appreciate your cooperation and trust.

If you have any questions about Sharesneakers, please feel free to contact us by below:

CS(Customer Sevevice)

WhatsApp:  +8618059868271

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